How to Test a Call Center Integration Before Purchasing Seats
Integrating business software with your call center is essential, but it's rarely easy. Vendors, of course, are going to sugarcoat…
Opinion
Expert opinions on politics, crypto, sports, health, travel, and technology
Abcarian: Trump would allow RFK Jr. to infect the body politic with wild theories
Once all the votes are counted, whoever wins, Donald Trump's empowerment of Robert F. Kennedy Jr. will be one of…
Will DECT devices work in a call center? Yes, with limits
Digital enhanced wireless telecommunications (DECT) is a standard used to create wireless voice communication systems. The most common examples of…
Opinion: Do you feel impending doom? Do you want to go to a fallout shelter?
That feeling of impending doom? Don't ignore it. The end of the world could be right around the corner, through…
Book Review: A gay couple's complicated journey toward surrogacy is just the beginning of this very funny novel
Book review Something close to nothing By Tom PyunBywater Books: 250 pages, $19.95If you buy books linked to on our…
Do you have great ideas? Launch them with the help of this $25 bundle.
TL;DR: Kick-start your entrepreneurial journey with the complete Business Creation and Development Bundle for just $24.99 (regularly $149). Are you…
Opinion: What do women want? Not Donald Trump
Women of America, how do you feel about a man who says he will be your protector? “whether we like…
Australian businesses focus on technology spending growth
The Datacom Annual Cloud Report 2024, produced in collaboration with analyst firm Tech Research Asia, highlights some significant changes in…
Collected letters from Oliver Sacks offer a glimpse into the neurologist's mind
Book review Letters By Oliver SacksKnopf: 752 pages, $40If you buy books linked to on our site, The Times may…
Trump would destroy Social Security and Medicare just as boomers need them
Donald Trump was already in the classrooms when Brown vs. the Board of Education desegregated schools in 1954. It was…