Agents who were replaced by outbound IVRs are grateful – here's why
Process automation often means that humans no longer have to do it. It sounds great for businesses, but bad for…
Expert opinions on politics, crypto, sports, health, travel, and technology
Process automation often means that humans no longer have to do it. It sounds great for businesses, but bad for…
For 15 minutes, everything was going well for Donald Trump. In fact, he was winning the debate. The opening questions…
SIP vs VoIP is a common question, but it won't help you during the purchasing process. Voice over Internet Protocol…
September 10, 2024 3 am Pacific Time To the editor: What a victory for the good guys! U.S. District Judge…
There are so many new communication technologies available that it’s easy to feel overwhelmed by all the acronyms. Fortunately, most…
In the midst of the housing crisis in Los Angeles, one fact should sound alarm bells: Seniors are estimated to…
Every second Tuesday of the month, Microsoft releases a patch package for Windows. This Tuesday sees the release of four…
Of all the living Republicans who have run for president, only two are publicly supportive of Donald Trump: Sarah Palin,…
Quick Facts About Nimble CRM Starting price: $24.90 per month Star rating: 3.9/5 Main features: Stay in touch feature. Microsoft…
September 10, 2024 3 am Pacific Time To the editor: Then former Vice President Dick Cheney and his daughter, former…
Opinion: Forget new habits and resolutions in 2024, find joy in rituals
Column: How to have a meaningful conversation with your MAGA dad
More housing, fewer murders and other New Year’s resolutions 2024 that we would like to see
Plant a Native Garden to See Real California Wildlife at Home
Nikki Haley dodged the slavery issue, just like America does