Salesforce introduces AI agents for customer service

Salesforce has taken its latest step into the AI ​​space with Agentforce, a platform for implementing generative AI in areas…

We had fire drills. Nowadays, kids have active shooter drills.

September 13, 2024 3 am Pacific Time To the editor: I am one of the lucky ones. My son was…

How to boost IT project success in 2025

The success rate of IT projects can be improved by empowering business unit leaders to become technology innovators, Gartner vice…