Which one is right for your business?
For many contact centers and businesses, IVAs (interactive virtual assistants) offer a better way to keep up with customer expectations…
voip features
Fax not working? Here are 7 tips to get it shipped
It's frustrating when a fax doesn't send; The good news is that there are many simple troubleshooting steps you can…
Can a check be faxed? Yes. Follow these steps to do it safely
There are probably a dozen ways to send money that are easier than faxing a check. Even so, it is…
What is an ATA Fax and how to select the correct one?
A fax analog telephone adapter (ATA) is a device that allows you to use a traditional fax machine to send…
A Call Group Handles These 7 Inbound Scenarios Perfectly
Call groups can play a vital role in call centers that consistently experience high call volumes, although the benefits they…