SOCI Act 2024: Perspectives on Critical Infrastructure

Rising ransomware incidents and the adoption of artificial intelligence are seen as potential data risks facing Australia’s critical infrastructure organisations,…

How to add an IVR payment option and automate payments

Interactive voice response payment technology allows customers to make payments securely and efficiently over the phone. It benefits call centers…

Microsoft Azure outage caused by DDoS attack

Microsoft has confirmed that the cause of the July 30 service outage was a distributed denial of service attack. However,…