Google expands AI and contact center security options
On September 24, Google announced new features and increased availability of Google Gemini for workplace users. Workspace Business, Enterprise, and…
Generative AI
Sending an email with ChatGPT is equivalent to drinking a bottle of water
According to original research by The Washington Post and the University of California, Riverside, ChatGPT with GPT-4 uses about 519…
48% of security professionals believe AI is risky
A recent survey of 500 security professionals by HackerOne, a security research platform, found that 48% believe AI represents the…
Google will label AI-generated images in search results
Google will soon begin to identify when content in search results and ads is AI-generated, if you know where to…
Australian IT spending to rise by 2025: Focus on cybersecurity and AI
A new forecast from Gartner suggests that IT spending in Australia will increase by 8.7% to A$147 billion by 2025.…
Slack expands AI and other tools roundup
Slack announced on September 16 the launch of several new artificial intelligence features, productivity tools, and ways to connect to…
Salesforce introduces AI agents for customer service
Salesforce has taken its latest step into the AI space with Agentforce, a platform for implementing generative AI in areas…
Generative AI causes costly mistakes for business buyers
Erick Brethenoux, research director of artificial intelligence at Gartner, has been in a prime position to witness the explosion of…
iPhone 16 unveiling, new AirPods, Apple intelligence and more
On September 9, Apple unveiled four models of the upcoming iPhone 16, all of which will be able to run…
Generative AI projects fail due to high costs and risks
Despite the promise that artificial intelligence will transform industries, rising costs and increasing risks are causing many AI projects to…