Customer relationship management (CRM) software is essential for businesses looking to streamline and optimize their sales and customer interactions. Two popular CRM solutions that businesses commonly use are Pipedrive and monday.com.
Pipedrive is a sales CRM platform that helps teams organize and manage their sales pipelines. Provides you with tools to track leads, manage contacts, and analyze sales performance.
monday.com is a versatile work operating system that offers CRM functionalities along with project management, collaboration and task tracking features. It allows teams to create custom workflows, assign tasks, and view project progress.
Read on to find out which solution is ideal for your business.
1
Monday CRM
Employees by company size
Micro (0-49), Small (50-249), Medium (250-999), Large (1000-4999), Business (5000+)
Any size of company
Any size of company
Characteristics
Calendar, collaboration tools, contact management and more
3
HubSpotCRM
Employees by company size
Micro (0-49), Small (50-249), Medium (250-999), Large (1000-4999), Business (5000+)
Micro (0-49 employees), small (50-249 employees), medium (250-999 employees), large (1000-4999 employees)
Micro, Small, Medium, Large
Pipedrive vs monday.com: comparison table
| Free Trial | ||
| starting price (per user per month, billed annually) | ||
| starting price (per user per month, billed monthly) | ||
| Prospect evaluation | ||
| Integrations | ||
| 24/7 customer support | ||
| AI-powered features | ||
| Native Time Tracking | ||
Pipedrive vs. monday.com: Pricing
Pipedrive and monday.com offer tiered pricing plans based on the number of users and features included. monday.com offers slightly lower prices than Pipedrive, especially for the lower tier plans. It may be cheaper for small teams or companies on a tight budget, while Pipedrive may offer more value for larger companies or teams with more advanced sales processes.
The features and functionality offered by each platform may vary, so it is essential to consider your specific needs and requirements when evaluating price.
Pipedrive
- Essential: $12 per seat per month, billed annually, or $14 per seat per month, billed monthly.
- Advanced: $24 per seat per month, billed annually, or $29 per seat per month, billed monthly.
- Professional: $49 per seat per month, billed annually, or $59 per seat per month, billed monthly.
- Force: $59 per seat per month, billed annually, or $69 per seat per month, billed monthly.
- Company: $79 per seat per month, billed annually, or $99 per seat per month, billed monthly.
To learn more, read our Pipedrive review.
monday.com
The following plans support a minimum of three users.
- Basic CRM: $12 per seat per month, billed annually or $15 per seat per month, billed monthly.
- Standard CRM: $17 per seat per month, billed annually or $20 per seat per month, billed monthly.
- Professional CRM: $28 per seat per month, billed annually or $33 per seat per month, billed monthly.
- Enterprise CRM: Custom quote.
To learn more, read our Monday Sales CRM review.
Pipedrive vs monday.com: Feature Comparison
General characteristics
Winner: monday.com
Pipedrive is designed for sales CRM and offers features like lead and deal tracking, contact management, email integration, and sales reporting. While Pipedrive excels at providing robust sales pipeline management tools, it focuses more on sales-specific functionalities compared to monday.com's broader capabilities.
monday.com is a comprehensive work operating system that combines the capabilities of various tools such as CRM, project management, task tracking and collaboration in a single platform. This allows teams to manage all aspects of their work in one place.
In this category, monday.com emerges as the winner due to its comprehensive capabilities beyond CRM functionalities.
Integrations
Winner: Pipedrive
Pipedrive beats monday.com in terms of number of integrations available. Pipedrive offers over 400 integrations with popular third-party tools and platforms, including marketing automation, communications, accounting, and more. These integrations allow Pipedrive users to connect their CRM data with other essential business applications, improving their sales processes.
monday.com offers around 200 integrations with various applications and services, allowing users to extend the functionality of the platform and integrate it with other tools they use. While monday.com offers a decent range of integrations, the number of options falls short compared to Pipedrive's extensive library of integrations.
Pipeline management
Winner: Pipedrive
Pipedrive stands out as a dedicated sales CRM platform with a strong focus on managing sales pipelines effectively. Pipedrive offers intuitive process visualization tools that allow teams to track leads, deals, and sales activities through customizable stages. You can easily drag and drop deals into different stages of the process, set reminders, and access valuable insights to optimize your sales processes.
While versatile as a work operating system, monday.com does not provide the same depth and specificity in pipeline management as Pipedrive. While Monday Sales CRM lets you engage leads through email forms and websites and automatically assign qualified leads to reps, its pipeline management capabilities don't offer the same level of personalization and detailed tracking as Pipedrive's. .
Task automation
Winner: Tie
Pipedrive offers automation features through its workflow automation tool. You can create automated workflows to trigger actions based on specific conditions, such as moving deals to different stages of the process, sending follow-up emails, or assigning tasks to team members. While Pipedrive's automation capabilities are more sales-focused, it may not offer the same depth and variety of automation options as monday.com.
monday.com allows you to create automation recipes to automate tasks, notifications and repetitive actions based on triggers within the platform. You can set up rules and triggers to automate follow-up tasks, upcoming deadline notifications, and project status updates, improving productivity and efficiency.
Pros and cons of Pipedrive
Advantages
- Supports 22 languages, including Norwegian, Polish, Russian, Spanish (Latin America), and Spanish (Spain).
- Sales assistant powered by artificial intelligence.
- Supports workflow automation.
Cons of Pipedrive
- It lacks a free plan.
- No predictive lead scoring capability.
monday.com pros and cons
Advantages of monday.com
- 24/7 customer support.
- Their advanced (enterprise) plan has lead scoring capabilities.
- Multiple visualization options: kanban, timeline, calendar, map, graph, and workload views.
Cons of monday.com
- Lower tier plans have limited features.
- All Monday Paid Sales CRM plans require a minimum of three seats.
Should your organization use Pipedrive or monday.com?
Choose Pipedrive yes. . .
- Your organization primarily focuses on managing and tracking sales activities.
- You need a CRM platform with strong sales automation and channel management features.
- Your team requires detailed reporting and analysis on sales performance.
Choose monday.com if . . .
- You need project management capabilities in addition to CRM capabilities.
- Prefer a flexible platform that can be used for multiple team workflows.
- Your team values collaboration and communication.
Methodology
To write this review, I collected primary data from the official websites of Pipedrive and monday.com. I also signed up for a free trial and plan with both platforms to gain first-hand experience with their functionalities, features, and usability. This hands-on approach allowed me to offer an informed and comprehensive comparison based on personal experience using these tools. I also researched user reviews and comments to understand real-world experiences and perspectives on both Pipedrive and monday.com.
