Moving to a new home can be an exciting and, at the same time, stressful experience. As you prepare for this major life change, it is crucial to be aware of potential pitfalls, particularly when choosing a moving company.
Unfortunately, moving scams are more common than you think and can turn your exciting move into a nightmare. Understanding the risks and taking precautions can protect you and ensure a smooth transition to your new home.
RECEIVE SECURITY ALERTS, EXPERT TIPS: SUBSCRIBE TO KURT'S NEWSLETTER – THE CYBERGUY REPORT HERE
Man putting tape on a moving box (Kurt “CyberGuy” Knutsson)
The alarming reality of moving scams
Moving scams remain a major problem, particularly during peak moving season from May through August. In 2023, the Better Business Bureau (BBB) received 5,918 Complaints against moving companies. Consumers who fell victim to moving scams and reported them to BBB Scam Tracker in 2023 lost an average of $350.
A mover lifting a moving box (Kurt “CyberGuy” Knutsson)
THE BEST HOME SECURITY SYSTEMS
6 types of moving scams
Scammers have developed a variety of tactics to take advantage of unsuspecting moving companies. Being aware of these common scams can help you stay alert and protect yourself:
1) Stolen belongings: The transporters disappear with their belongings after loading the truck.
2) Fake quote: Moving companies demand more money on moving day, citing unexpected circumstances.
3) Non-refundable deposit: Scammers take a deposit and never show up.
4) No-show: The transporters do not show up after receiving a large advance payment.
5) Last minute changes and charges: Unexpected fees for additional labor or supplies
6) Hostage charge: Movers demand more money after loading your belongings and refuse to unload them until you have paid.
A carrier loading a moving truck (Kurt “CyberGuy” Knutsson)
HOW TO NEVER GET LOCKED OUT OF YOUR HOME AGAIN
Warning signs of a moving scam
Recognizing the warning signs early can prevent you from falling victim to a moving scam. Here are some key warning signs to look out for:
- There is No physical addresss on the website
- No US DOT NumberA U.S. DOT number is a unique identifier assigned by the Department of Transportation to commercial vehicles and moving companies. It helps keep track of safety records and ensures that the company is registered and compliant. If a moving company doesn't have a U.S. DOT number, it could be a sign that it isn't legitimate or properly regulated, which is a red flag for a potential scam.
- Estimates are given by telephone. instead of doing it in person or via a video tour.
- Transporters arrive in rented trucks Instead of company-branded vehicles.
- Signature requests blank or incomplete forms
KURT'S PICKS: EARLY LABOR DAY DEALS
A carrier moving boxes (Kurt “CyberGuy” Knutsson)
HOW YOUR HOME CAN KEEP YOU HEALTHY: 5 NEW AND INNOVATIVE PRODUCTS
How to protect yourself
It's critical to take proactive steps to protect your move. Here are some strategies to help you avoid becoming a victim of a moving scam:
Do your research: Use resources like the Federal Motor Carrier Safety Administration (FMCSA) Database, ATA MSC ProMover Directory and BBB Profiles
Get multiple quotes at home: Get at least three quotes and be wary of quotes that are significantly lower.
Keep a paper record: Get everything in writing, including quotes, inventory, service order and bill of lading.
Take inventory of your belongings: Make a detailed list and take time-stamped photos or videos.
Use a credit card for payment: Avoid cash, gift cards, or cash transfer apps.
Supervising the move: Be present during loading and unloading or have a trusted representative
Use tracking devices: Consider using Apple Air tags or similar Bluetooth trackers to monitor your property during the move
Understand your rights: Review the FMCSA brochure on estimates, invoices, and liability for loss or damage.
Verify the company: Make sure they have a physical address, a US DOT number, and proper licensing.
Beware of large down payments: While deposits are standard, be wary of requests for large sums before moving day.
HOW TO DELETE YOUR PRIVATE DATA FROM THE INTERNET
A mover placing tape on a moving box (Kurt “CyberGuy” Knutsson)
If you have been scammed
You may fall victim to a moving scam despite your best efforts. If this happens, it is important to act quickly and know your recourse options:
1) Submit a FMCSA Complaint Online or through their hotline (888-368-7238)
2) Inform the U.S. Department of Transportation, Office of Inspector General online or through the hotline (800-424-9071)
3) Submit a report to the BBB Scam Tracker
4) Notify your state's attorney general or consumer protection office.
5) Contact your local police if your property or money has been stolen.
A couple carrying moving boxes (Kurt “CyberGuy” Knutsson)
Kurt's key takeaways
Moving can be a stressful experience, and the threat of scams adds an extra layer of worry. However, staying informed and taking proactive steps can significantly reduce your risk of falling victim to moving fraud. By following the guidelines outlined in this article and adopting a cautious attitude, you can ensure a smoother and safer moving experience. Remember that investing time in selecting a reputable moving company is one of the most important steps you can take to protect yourself and your belongings during this important life transition.
What additional precautions or resources do you think are needed to further protect people from moving scams? Let us know by writing to us at Cyberguy.com/Contact.
For more tech tips and security alerts, subscribe to my free CyberGuy Report newsletter by heading to Cyberguy.com/Newsletter.
Ask Kurt a question or tell us what stories you'd like us to cover..
Follow Kurt on his social channels:
Answers to CyberGuy's most frequently asked questions:
Kurt's News:
Copyright 2024 CyberGuy.com. All rights reserved.
