AT&T outage affects phone service for US customers

AT&T has experienced sporadic outages in recent days, including a temporary 911 outage in some parts of the southeastern United States. Although outages occur from time to time, nationwide, prolonged outages are extremely rare.

Although AT&T did not provide any official reason for the outage, the problem appears to be related to the way cellular services transfer calls from one network to the next, a process known as peering, according to an industry source who spoke on condition of anonymity. anonymity.

There is no indication that Thursday's outage was the result of a cyberattack or other malicious activity, the industry source said.

Verizon believes the nationwide outage affecting AT&T customers “is close to being resolved,” according to Verizon spokesman Richard Young.

Operators are notoriously silent about why their networks go down. In the past, there have been construction accidents that severed fiber optic cables, sabotage incidents, or error-ridden network upgrades that became difficult to reverse.

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