A glitch in the 911 calling system in Ventura County has been fixed


People calling 911 from the Verizon Wireless network were experiencing technical issues that prevented them from reaching Ventura County dispatchers, the Sheriff's Department said.

The problem was fixed at 1:30 p.m. Tuesday, the department said.

“Our thanks to the dedicated teams at AT&T and Verizon for their quick action and collaboration to ensure our emergency services are back up and running smoothly,” the department said in the afternoon update.

A Ventura County sheriff's spokesman said Verizon customers who called 911 Tuesday morning were connected but could not hear the dispatchers who answered them.

The trouble began at 8:45 a.m., Sgt. Monica Smith said.

Verizon is one of the largest wireless carriers in the country, with more than 114 million subscribers.

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