Dark/light mode (12/21/23) Online travel agency Trip.com has appointed Edmund Ong as managing director in Singapore.
Edmund will succeed Ms Ru Yi, who will take on the role of Regional Director of Accommodation (Asia Pacific).
Both appointments will take effect on January 1, 2024.
Edmund Ong
In addition to his new appointment, Edmund, who joined Trip.com in 2014, will continue in his role as Senior Director for Singapore, Indonesia and Malaysia.
“I am honored to be appointed as the new CEO of Trip.com Singapore,” said Edmund. “It is particularly special as 2024 will mark my tenth year at Trip.com Group. I am especially grateful to have worked with a strong team of passionate people, both past and present, who have worked hard to build the Trip.com brand in Singapore over the past decade. In addition to further strengthening our capabilities to generate value for our partners and customers, I will also work with my colleagues to solidify our market leadership in the region. I would also like to thank Ru Yi for his leadership, contributions and achievements. I look forward to meeting our stakeholders in the coming months, strengthening our collaborations and empowering our customers to take the perfect journey for a better world.”
As an international headquarters, Singapore is a key market for the company, which has seen healthy growth across several metrics in recent years, with the number of registered users as of November 2023 up 530% compared to 2019.
Active customers, defined as users who have made a reservation during the time period, have improved by 71.1% compared to 2022.
There has also been an upward trend in year-on-year booking volumes, as well as gross merchandise value (GMV), with volume increasing by 140.4% and GMV growing by 170.6% as of November 2023.
“As we begin a new chapter leading Trip.com's accommodation business in Asia Pacific, I would like to express my deepest gratitude to my colleagues and partners for their support over the past few years, without whom we would not have achieved the successes we have had. . “said Ru Yi. “I would also like to congratulate Edmund on being appointed as the new CEO of Trip.com Singapore. With his extensive industry experience and proven track record in implementing strategies, Edmund is well positioned to lead Trip .com to its next phase of growth and innovation.”
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