Since the launch of the Samsung Galaxy S24 series, we have seen many complaints from new phone owners that the vivid display mode is not as vivid as it has been on previous models, but according to Samsung, it is working as intended.
This arises from statements given to Teknofilo (via Android Police), in which Samsung Spain says that “some changes have been made to the display technology to provide a more natural viewing experience” (according to Google Translate).
The statement goes on to say that “users may notice differences in color depth compared to older devices,” although from Samsung's perspective the new color and brightness settings “provide more accurate and comfortable viewing.”
If you're not familiar with Vivid Display mode, it's been available on Samsung phones for many years now, giving users the option to boost colors so they pop a little more rather than being more realistic and natural.
There is no solution
Many posts on forums and Reddit have claimed that the vivid mode is more washed out than normal, and users have posted screenshots showing the difference between the S24 models compared to older phones.
A couple of days ago we reported that Samsung had acknowledged the issue and was working to fix it, because a Samsung chat support representative had posted a message saying that an “upcoming software update” would restore normal service.
Apparently the chat representative was misinformed, or perhaps Samsung has changed its mind. Now it seems that the current configuration is the one that Samsung is going to keep.
Of course, there's always the possibility that this will be changed in the future, if enough people complain, because it's something that can be adjusted through software. As always, we will keep you informed.
