It appears that PSN is down at least in several regions, and it is very possible that it is a global problem. It is very unusual and rare to see these types of outages, so here is what we know so far about when it started, what it is affecting, and if there are any signs of recovery at this time.
The outage began today at 09:51 PST / 12:51 EST / 16:51 GMT and is currently affecting PlayStation 5, PlayStation 4, PlayStation 3, PS Vita, and web services across the board.
Is PSN down?
As you can see in a snapshot below from the official PlayStation Network service status page, it's not looking good and the issues are affecting all facets of the ecosystem.
Players have been reporting errors and issues in account management, games and social networks, PlayStation Video, PlayStation Store and PlayStation Direct. While your experience will vary depending on your region, we know that the US, UK, Australia, Japan and continental Europe have been affected by the outage, leading us to believe it could be a global issue.
Beyond the red dots that immediately notify users of issues or issues, each subset (Account Management, PlayStation Video, etc.) has been updated with a similar message. The Games & Social drop-down menu, for example, says “You may be having difficulty launching games, apps, or networking functions. We're working to resolve the issue as soon as possible. Thank you for your patience.”
We've been able to try and “recreate” the outage on almost every front: we can't connect to games, we can't look at the PS Store on web or mobile, and I can't even upload my login screenshot failed in Helldivers 2; However, we were able to access and apparently use the PlayStation Store normally on PS5.
PlayStation Network reports about Down Detector are increasing right now, meaning more and more people are reporting problems. Millions of PlayStation owners in Europe will also be finishing work around this time, leaving many disappointed if they had plans to play online.
With such a widespread outage across all PlayStation services, people will be faced with it if they want to do anything from redeeming a code and purchasing a game to jumping into the top online game of the moment. helldivers 2. With the imminent release of Rise of the Ronin and Dragon Dogma 2This is very unfortunate timing and could well affect many players looking to download the new games in the pipeline.
With no official word on when a fix will be rolled out from Sony or PlayStation, this seems like an outage we'll have to wait out.
As for what caused the outage, we simply can't be sure, but we will keep this page updated with any more news we receive in terms of a fix, online items coming back online, and any reasons for the outage.
