He Case filed by Delta against CrowdStrike as a result of the recent global cuts He's seen the company's first response and isn't holding back.
By ReutersIn a letter to Delta written by outside counsel, CrowdStrike rejects claims that it should be held liable for flight disruptions on July 19, 2024, the day the incident occurred.
The company continues to apologize for any inconvenience caused, but is “very disappointed by Delta’s suggestion that CrowdStrike acted inappropriately and strongly rejects any allegations that it was grossly negligent or engaged in misconduct.”
The Crowdstrike Rebuttal
Delta is under investigation by the U.S. Department of Transportation to determine why it took six days to recover from the incident, longer than other major airlines. The company canceled more than 6,000 flights, affecting 500,000 passengers.
CrowdStrike believes that any resulting damages for which it is held liable in the lawsuit should be “contractually limited to a single-digit million amount,” suggesting that it is not trying to completely extricate itself from the matter.
However, the software company also maintains that it contacted Delta after the incident to offer “on-site assistance.” […] but received no response.” According to Reuters, this was confirmed last week by Delta CEO Ed Bastian in a CNBC interview.
CrowdStrike also maintains that Delta's own failures will come to light at trial, and a spokesperson, in a final damning blow, referred to Delta's actions in the press as “public posturing” and its lawsuit as “baseless.”
In the meantime, he expects Delta to “work cooperatively,” which almost certainly implies it wants to settle or have the lawsuit dropped rather than dismissed.
