Adobe is facing backlash over recent updates to its Terms of Service for the company's generative AI products.
The revised terms, which affect more than 20 million global users of Adobe's Creative Cloud Suite, include language that some users interpret as allowing Adobe to access, view or listen to your content, including sensitive content such as information protected by copyright agreements. confidentiality.
The Terms of Service updates have also raised concerns among creative users, with some alleging that Adobe is monitoring their work and potentially using it to train AI models.
Adobe criticized over AI rules
Section 2.2 states that Adobe may use techniques such as machine learning to analyze user content and improve its services and software.
The company says it will do this to “respond to comments or support requests; detect, prevent or otherwise address fraud, security, legal or technical issues; and enforce the Terms.”
With the new changes imposed on users, disgruntled customers have taken to online platforms to share their thoughts, particularly about having to share private and confidential data with the California-based software company, which could be used for training purposes. AI.
An Adobe spokesperson said the policies are not new, but rather the wording has been changed to provide more clarity. They reiterated that Adobe accesses user content to deliver cloud-based features and take action against prohibited content, emphasizing that locally stored content is not accessed.
Despite these assurances, ambiguity in the Terms of Service and the rise of generative AI have led some users to consider canceling their Adobe subscriptions.
As Adobe continues to navigate the legal, moral, and technical challenges of integrating generative AI technologies, it must also address user concerns to maintain trust and transparency.
TechRadar Pro has asked Adobe to share more context about the changes. Any updates will be posted here.
