Los Angeles reaches $35 million settlement with Monsanto over PCBs
Pollution of key Los Angeles waterways such as Santa Monica Bay, the Port of Los Angeles and Echo Park Lake…
Small business
Call routing can affect your company's image
You're busy, your customers are busy, and your team is busy. Effective call routing ensures that no one's time is…
Unlike SpaceX or Chevron, we won't be fleeing California
Both small and large companies are fleeing California in search of friendlier opportunities. From 2018 to 2021, 352 companies relocated…
How to add an IVR payment option and automate payments
Interactive voice response payment technology allows customers to make payments securely and efficiently over the phone. It benefits call centers…
11 New Call Center Statistics, Including 30-45% Turnover Rates
Call centers enable many companies' customer service teams to work efficiently, productively, and able to handle thousands of calls a…
How much does a VoIP phone system cost?
In the world of VoIP phone systems, you'll typically pay around $25 per seat per month. However, prices can vary,…
VoIP vs. Landline: 5 Scenarios Worth Debating
For a long time, landlines were the best option available to most businesses. They were easy to install and use,…
How to Select the Right ISP for Your Needs
ISPs grant access to the Internet by providing the infrastructure needed to browse your favorite websites, send email, and perform…
Up to $5 million in financing
Ira L. Black – Corbis | Corbis News | fake images The U.S. Small Business Administration plans to introduce new…
Half of Workers May Have Difficulty Obtaining Obesity Drug Insurance Coverage
An injectable pen of Zepbound, Eli Lilly's weight loss drug, is on display in New York City on December 11,…