Contributor: They're coming for your credit card, from left to right.
In a scene that perfectly captures the weirdness of American politics today, President Trump, a billionaire and self-described champion of…
Small business
Supreme Court Justices Skeptical of Trump Tariffs
WASHINGTON- Supreme Court justices on Wednesday were skeptical of President Trump's claim that he has the power to impose large…
How rates will affect this unique cheese
New loaded video: How rates will affect this unique cheese By Eshe Nelson, Nikolay Nikolov, Laura Salaberry, Emli Bendixen and…
Fans, the locals remind the 'irritable' owner behind the hamburgers of the legendary of the Shack Bill
William “Bill” Elwell, the owner of a humorous humor and occasionally Orner of a legendary hungry cabin in the San…
The small Canadian companies are taking Trump's rates personally
Frite of the 'Shop Canadian' poster shown in a local store in Edmonton, Alberta, Canada, on April 4, 2025. Artur…
Los Angeles reaches $35 million settlement with Monsanto over PCBs
Pollution of key Los Angeles waterways such as Santa Monica Bay, the Port of Los Angeles and Echo Park Lake…
Call routing can affect your company's image
You're busy, your customers are busy, and your team is busy. Effective call routing ensures that no one's time is…
Unlike SpaceX or Chevron, we won't be fleeing California
Both small and large companies are fleeing California in search of friendlier opportunities. From 2018 to 2021, 352 companies relocated…
How to add an IVR payment option and automate payments
Interactive voice response payment technology allows customers to make payments securely and efficiently over the phone. It benefits call centers…
11 New Call Center Statistics, Including 30-45% Turnover Rates
Call centers enable many companies' customer service teams to work efficiently, productively, and able to handle thousands of calls a…