5 compelling reasons not to manage your own VoIP server
Voice over Internet Protocol technology eliminates bulky desk phones and tangled cords, but adds something you didn’t need before: a…
Hardware
How to set up a VoIP call center on time and within budget
Setting up a VoIP call center isn't as complicated or expensive as you might think. With the right tools and…
Is PSTN still used? Yes, but there are better options
Alexander Graham Bell invented the telephone in 1876. In 1915, he made the first transcontinental (coast-to-coast) telephone call, helping to…
Call routing can affect your company's image
You're busy, your customers are busy, and your team is busy. Effective call routing ensures that no one's time is…
Vulnerability discovered in RADIUS protocol
Cybersecurity researchers have discovered a vulnerability in the RADIUS protocol, dubbed BlastRADIUS. While there is no evidence that threat actors…
10 Safety Tips for Business Travelers This Summer
Now that the weather is starting to get warmer, many workers may be considering spending some time away from their…
Microsoft Copilot+ PC, new Surface laptops, and more announcements ahead of 2024 build
Before Microsoft's Build 2024 developer conference began today, the company made a series of initial announcements during a special hour-long…