Can Visual IVR Really Help Users? 5 Ideal Use Cases
Visual IVR combines voice IVR technology with a visual user interface to offer a personalized way to get help from…
e-commerce
What IT teams should do before and during the event for their companies
Cyberattacks against the Paris Olympics have been in the news lately. Travel security is important, but so is maintaining online…
Everything you need to know about Retailtech
Retail stores have come a long way from the mom-and-pop shops of several hundred years ago. Technological innovations, such as…
EU investigates Chinese site AliExpress for potentially illegal online products | Technology news
The European Union also sent information requests to tech giants about their use of generative artificial intelligence. The European Commission…