5 Types of IVR Testing Tools and When to Use Each One

An interactive voice response (IVR) system is a powerful tool for managing call queues and improving customer satisfaction, but it…

A cheat sheet for professionals

The National Institute of Standards and Technology has updated its Cybersecurity Framework for 2024. Version 2.0 of the NIST CSF,…

How CSVs Target Devices and Apps

A new publication from Google's Threat Analysis Group focuses on commercial surveillance providers, whose services are purchased by governments for…