Salesforce introduces AI agents for customer service

Salesforce has taken its latest step into the AI ​​space with Agentforce, a platform for implementing generative AI in areas…

Does “standard” contact center integration really work?

You’ve probably heard the phrase “seamless integration” if you’ve ever thought about purchasing enterprise software. Vendors like to paint a…

Adobe Marketo Review (2024): Features, Uses, and Pricing

Quick facts about Marketo Starting price: Contact us for a quote. Main features: Commitment map. Digital advertising. Target account management.…