Call routing can affect your company's image
You're busy, your customers are busy, and your team is busy. Effective call routing ensures that no one's time is…
customer experience
Qualtrics bets AI will be a game-changer in the customer experience software market by 2024
Qualtrics, a popular customer experience management platform, is touting several new AI features in 2024. Leveraging what the company describes…
7 important facts that every company should know
PBX phone systems use both hardware and software to connect devices such as routers, phones, adapters, and servers. The term…
Zendesk Sell Review (2024): Features, Pricing, and Benefits
Quick Facts about Zendesk Sell Starting price: $19 per month. Main features: Automatic dialer. Task player. Mobile application. Pipe analysis.…