A Complete Guide to CRM Analysis

Customer relationship management systems can provide extensive analytics and reporting capabilities for companies to better understand their sales processes at…

SugarCRM Review (2024): Pricing, Features, and Alternatives

SugarCRM Quick Facts Starting price: $19 per user per month.Main features: Income tracking. Digital self-service. Predictive analytics. Mobile application. AI…

Five things call center AI can do today and what's next

Call center AI is already helping call and contact centers in a wide range of areas, from agent performance and…