Five things call center AI can do today and what's next
Call center AI is already helping call and contact centers in a wide range of areas, from agent performance and…
AI
Will AI come to farm jobs? Will it make our food taste worse?
August 7, 2024 3 am Pacific Time To the editor: Should we applaud the development of AI-powered robots as farm…
UK government scraps £1.3bn for AI and tech innovation
The UK government has set aside £1.3bn of funding that had been earmarked for AI and technological innovation. This includes…
AI applications will complicate Australia's 'unsustainable' expansion of hybrid multicloud
The widespread integration of AI into enterprise applications, which is expected to increase as early as 2025, could further complicate…
Boost your career with this super bundle of ChatGPT and AI for $30
TL;DR: Learn the ins and outs of this evolving field with the ChatGPT & AI 2024 Super Bundle for just…
Opinion: What's behind the rise of AI? Exploited humans
When tech companies present their products as sleek, autonomous computers, they ignore the labor that powers the machines.
Bedrock AI service gains contextual grounding
Amazon was one of the tech giants that embraced a set of White House recommendations on the use of generative…
In 'Sunny', Rashida Jones and Hidetoshi Nishijima reflect on the humanity of AI
Rashida Jones had a disturbing encounter with a Furby in the 1990s. The popular talking bird toy that belonged to…
It's not just a fad: AI could revolutionize medical diagnosis
The history of medical diagnosis is a march through careful observation. Ancient Egyptian physicians first diagnosed urinary tract infections by…
OpenAI secrets were stolen in 2023 after an internal forum was hacked
The online forum that OpenAI employees use for confidential internal communications was attacked last year, anonymous sources told The New…