Korean Air partners with AWS for AI-powered contact center
Dark/light mode (05/20/24) Korean Air has partnered with Amazon Web Services (AWS) to develop a contact center that incorporates artificial…
AI
Microsoft Copilot+ PC, new Surface laptops, and more announcements ahead of 2024 build
Before Microsoft's Build 2024 developer conference began today, the company made a series of initial announcements during a special hour-long…
OpenAI pauses ChatGPT voice that sounds like Scarlett Johansson
When OpenAI unveiled its new voice assistant technology this month, it immediately drew comparisons to Spike Jonze's 2013 sci-fi film…
Privacy and AI rules aimed at Big Tech could hurt small businesses
As U.S. lawmakers and regulators consider policies born out of their concerns about Big Tech, such as data privacy and…
Opinion: What's wrong with letting apps and AI run the ER?
My resident describes our next patient in the emergency room: a 32-year-old woman with severe cramping mid-abdominal pain, vomiting, and…
Nine in ten UK business leaders suffer from technology anxiety that disrupts their sleep, BT study finds
While rapid digital transformations can bring many business benefits, a new study has revealed that they also affect mental health.…
Sony warns tech companies: don't use our music to train your AI
Sony Music Group is sending letters to 700 AI developers and music streaming services warning them not to use their…
Cisco's acquisition of Splunk should help security professionals detect threats sooner in Australia and New Zealand
Cisco announced in 2023 that it would acquire Splunk for $28 billion (A$42.4 billion). Described as “the Moby Dick” of…
Meta now has an AI chatbot. The influence of AI increases on social networks
When you use Facebook Messenger these days, a new message greets you with this message: “Ask Meta AI anything.” You…
Opinion: Burger-flipping robots may exacerbate income inequality
On April 1, more than half a million fast food workers in California they received a raise, and the minimum…