Features, prices, advantages and disadvantages

Zoho People Quick Facts

Starting price: $1.50/user/month.

Key Features:

India-based Zoho is known for its extensive business software titles. And that includes Zoho People, the company’s flagship human resources (HR) solution.

The platform offers very affordable HR software for small businesses. There is a free version and the paid versions start at just a dollar and go up. Additionally, the title is very easy to use, so no sophisticated technical knowledge is required.

Still, there are pitfalls. There is quite a bit of emphasis on combining Zoho products and has minimal third-party integrations. So, if you decide to go with Zoho People, you may need to stick with the company for non-HR needs as well, for ease.

Let’s discuss whether Zoho People is right for your small business.

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Zoho People Pricing

The price of the platform is below the industry average. This low cost makes it a great help for companies with liquidity problems. Furthermore, their prices are totally transparent and direct. It is not necessary to speak to a salesperson first.

Please note that while this is a great deal, Zoho encourages users to sign up for other products as well. Most of them cost money and some include additional fees, such as invoice overage fees and payment processing charges. So, be sure to read the fine print and make sure other products, such as accounting software, fit your needs.

Compare Zoho People prices and plans

Plan Price (per user per month) Includes performance management. Includes recruiting functions. Document storage space
Essential Human Resources $1.50 No No, add-on available for $600/recruiter/year. 1 GB See Plans
Professional $2.50 No No, add-on available for $600/recruiter/year. 2GB See Plans
Premium $3.50 Yeah No, add-on available for $600/recruiter/year. 3GB See Plans
Company $5.00 Yeah No, add-on available for $600/recruiter/year. 5GB See Plans
more people $10.00 Yeah Yeah not specified See Plans

Zoho People Free Plan

If you really don’t have the money, there is a free option available. But we don’t recommend it, at least not as a long-term solution. This is because it takes “basics” to a new level. You’ll just get a simple employee database and limited time management benefits. Both features can be easily replicated via spreadsheets, but you might like the ease of having them already set up.

Zoho People Key Features

Time-saving automation

Software can automate many routine HR tasks, such as sending birthday greetings, work anniversary emails, or performance review reminders. This automation saves HR staff a lot of time, allowing them to focus on more valuable tasks.

And it’s not just about proactive reminders. Leave requests, expense claims, and timesheet submissions, among other items that require a response, can enjoy automated workflows. These processes ensure quick and efficient management of approvals, reducing delays and improving morale.

Time and performance management.

Higher subscription levels include advanced time tracking tools, allowing businesses to automatically track employee hours, overtime, and time off. This benefit helps ensure accurate payroll processing and compliance with labor laws.

Additionally, Zoho People also has a robust employee performance management system. It allows managers to set goals, conduct performance reviews, and provide ongoing feedback. Employees can also log in and view their records.

Many HR titles focus on the basics and omit these two functions. Fortunately, Zoho People does not forget these crucial tools.

First level analysis

If you’re a data junkie, you’re in luck. Zoho People analytics tool offers in-depth analysis of HR data. These reports include employee performance metrics, attendance trends, leave patterns, and more. You can also search for demographic information, such as the gender, race, and age of employees. This data helps you achieve diversity and inclusion goals.

Since platform analytics can make operations more efficient, it could pay for itself. For example, Zoho People may discover a department with high turnover, which is costly. You can then direct your efforts to improving morale in this area and, as a result, improving retention.

Advantages of Zoho People

Exceptionally affordable

Zoho People’s pricing is well below average compared to competitors like Gusto. Instead of a hefty flat fee plus a high per-person charge, Zoho People features a simple pay-as-you-grow model. This approach results in a cost as low as $1 and changes per employee per month, with no additional flat fee. So you could pay as little as a few dollars if you only have a handful of employees.

Compare this scheme with Gusto. The competitor charges a flat $40 plus $6 per person monthly. Many other competitors, such as Patriot Software, cost similar amounts.

Connection to the Zoho ecosystem

The integration of Zoho People with other Zoho titles represents a significant advantage, particularly for businesses looking for a unified and seamless software ecosystem. Known for its extensive set of business applications, Zoho offers solutions ranging from CRM, email, accounting, project management, and more. The fact that Zoho People can integrate effortlessly with these applications makes it an excellent value option as your business grows.

Beginner-friendly interface

The platform’s intuitive interface is a key aspect of its ease of use. Zoho People is designed with a clear and logical layout, making navigation easy, even for those who are not tech-savvy. The simplicity of the design means that new users can quickly become comfortable with the system. This greatly reduces the time and resources spent on training. Plus, features like the employee self-service portal are simple and improve staff morale.

Disadvantages of Zoho People

Limited customization

Zoho People, while versatile, may not offer the same level of customization as some of its competitors. For comparison, ADP offers custom functionality with your company branding. As a result, people limitations can be a drawback for companies with unique or complex HR processes.

Few third-party integrations

If you have a favorite non-Zoho app, you will be disappointed. While Zoho People offers great connections within the Zoho ecosystem, its third-party integrations are not as extensive. It can connect to some Google and Microsoft products, but not much else is available. And, more importantly, it is not possible to connect to a payroll service, such as Gusto or Patriot software. This limitation can be particularly challenging if you rely on a wide range of tools outside of the Zoho world.

Alternatives to Zoho People

If Zoho’s HR platform isn’t your style, consider these worthy competitors.


Rippling stands out as a formidable alternative to Zoho People, particularly in its seamless integration of IT and HR functions. Unlike Zoho People, which focuses primarily on HR processes, Rippling offers a unique combination where users can manage not only HR tasks but also IT aspects such as application and computer configuration. the employees. This integration makes it an ideal option for companies looking for a comprehensive workforce management solution.

Rippling’s user interface is appreciated for its intuitiveness and ease of use, allowing for quick onboarding and management of employees. Its standout feature is the ability to automate payroll, benefits enrollment, and even device management. This breadth makes it a one-stop shop for HR and IT needs.


Gusto is another great alternative that is particularly renowned for its payroll services. While Zoho People offers an extensive human resources management suite, Gusto excels at simplifying payroll, tax, and benefits administration. Its interface is easy to use and is designed specifically for small and medium-sized businesses. This ease of use makes it a more accessible option for entities without extensive human resources departments.

Gusto also offers unique features like automatic tax filing and compliance, express direct deposit, and a host of employee financial tools. These features make it particularly attractive to companies that prioritize efficient and employee-friendly payroll services.


Paychex is a solid alternative that suits a wide range of business sizes, from small startups to large enterprises. Unlike Zoho People, which is more suitable for small and medium-sized businesses, Paychex offers scalability and a wide range of features that can adapt to growing organizations. It provides comprehensive payroll, human resource management, and compliance support services, much like Zoho People, but with greater flexibility to adapt to different business sizes.

Paychex is particularly known for its strong customer support and extensive training resources. This excellent knowledge base makes it a great choice for companies that need more guidance as they learn their HR functions. Plus, its highly customizable solutions mean businesses can tailor the service to their specific needs.

Review methodology

We carefully analyze customer feedback, common complaints, and suitability for businesses of various sizes. We also researched competitors and the overall functionality and value of the platform. Additionally, we consider Zoho People’s ease of use, technical documentation, and customer service availability, among other factors.

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