11 New Call Center Statistics, Including 30-45% Turnover Rates
Call centers enable many companies' customer service teams to work efficiently, productively, and able to handle thousands of calls a…
Opinion
Expert opinions on politics, crypto, sports, health, travel, and technology
Possible Mac launch amid DMA rules
There are hints that the EU might get Apple Intelligence after all, thanks to a small difference in the release…
How artificial turf can “unlock” the game for millions of Americans
August 8, 2024 3 am Pacific Time To the editor: I was disappointed by Charles Miller's recent opinion piece that…
California's AI bill: Will it protect consumers or gut the technology?
August 8, 2024 3 am Pacific Time California is a world leader in artificial intelligence, which means we’re expected to…
Editorial: Newsom and San Francisco take wrong turn on homelessness
It has been disappointing to see Gov. Gavin Newsom take a hard line against homeless people by ordering state agencies…
“Weird” or “creepy”? Readers' thoughts on what to call Trump and Vance
August 8, 2024 3 am Pacific Time To the editor: While philosophy professor Eric Schwitzgebel takes offense to former President…
How new subway stations and a people mover system will really revolutionize LAX
August 8, 2024 3 am Pacific Time To the editor: The idea of bringing light rail to LAX is a…
The Republicans' Walz joke, 'Tampon Tim,' is already having negative results
Before Tuesday, vice presidential candidate Tim Walz wasn’t exactly a household name. Now that the Minnesota governor has been the…
UK tech startups down 11% – first decline since 2022
According to accountancy firm RSM UK, the number of new tech companies being founded in the UK has suffered its…
UK government announces £32m AI projects
The UK government has announced a £32m investment in 98 AI projects that promise to cut train delays, speed up…