Call Center Quality Monitoring: Real-Time and Post-Call
Consistent, high-quality customer service is a key element of a high-performing call center. The best way to ensure this is…
Expert opinions on politics, crypto, sports, health, travel, and technology
Consistent, high-quality customer service is a key element of a high-performing call center. The best way to ensure this is…
The UK's Competition and Markets Authority has provisionally ruled that Google's dominance in the advertising technology market is harmful to…
Every leader of any company finds themselves at a crossroads. In that sense, the Los Angeles Rams team… The Sneads…
According to a new study by cybersecurity firm Tenable, there are more than 26,500 vulnerabilities in the external attack surfaces…
September 6, 2024 3 am Pacific Time To the editor: Your articles about Langer's Deli and the sad state of…
September 6, 2024 3 am Pacific Time To the editor: I am not against recreational marijuana use, but I voted…
Microsoft PowerToys takes the simple copy and paste feature to a new level with its Advanced Paste tool. Found in…
Book Reviews Supremacy: AI, ChatGPT and the race that will change the world By Parmy OlsonSt. Martin's Press,” 336 pages,…
TL;DR: Improve your leadership and ethical decision-making skills for the digital age with this Leadership Essentials bundle, available now for…
In Los Angeles and elsewhere in the country, a home's square footage used to be the ultimate reflection of wealth…
Opinion: Forget new habits and resolutions in 2024, find joy in rituals
Column: How to have a meaningful conversation with your MAGA dad
More housing, fewer murders and other New Year’s resolutions 2024 that we would like to see
Plant a Native Garden to See Real California Wildlife at Home
Nikki Haley dodged the slavery issue, just like America does