Brian Niccols, CEO of Starbucks, speaking with CNBC on October 31, 2024.
CNBC
Starbucks He announced another stage in his leadership shake on Tuesday, since the CEO Brian Niccol will bring two executives more to spend time in his former employer Taco Bell while divided the key leadership roles.
“As we focus on our 'Back To Starbucks' plan, we need a new operational model for our retail team, with a clear property and responsibility and appropriate scope for each role,” Niccol said in a letter to the shared employees in The company's website.
Starbucks announced the movement hours before reporting profits and fiscal income of the first quarter that exceeded the expectations of analysts. As the company tries to set up a change, sales in the same stores decreased for the fourth consecutive quarter, but not as bad as Wall Street expected.
Before spending six years in Chipotle, Niccol served as CEO of Yum Brands' Taco Bell. Since he started in Starbucks in September, he has already hunted some of his former colleagues to help with his transformation of the coffee giant. For example, she took advantage of Chipotle and Yum Brands Tressie Lieberman as the world brand director of Starbucks in autumn.
The most recent changes in the Starbucks organization include dividing the role of the president of North America into two jobs. The current American president of the company, Sara Trilling, will start from the company. Trilling has been with Starbucks since 2002.
As of February, Meredith Sandland will occupy the role of the store's development director. Sandland is currently CEO of Empower Delivery, a restaurant software company. Previously, she served as Operations Director of Kitchen United and as Development Director of Taco Bell.
In addition, Mike Grams will join the company in February as North America stores. Grams has been with Taco Bell for more than 30 years, starting as the general manager of the restaurant and going up to become the chain's world operations director, according to his LinkedIn.
Both Sandland and Grams will have the task of implementing Niccol's vision to return to “Starbucks”. The strategy includes the decrease in service times to four minutes per order, making their stores more cozy and cozy, as well as to cut the menu.
Arthur Valdez, Starbucks Supply Director, also plans to leave the company. He joined in 2023 after seven years in Target. Starbucks has already identified his replacement and will share that news in the coming weeks, Niccol said in the letter.
