Osprey Charging Network is a Business Reporter customer.
Discover how Osprey Charging's rapid growth, customer-centric approach and commitment to quality make it a leading example of British business excellence.
In recent years, Osprey Charging Network has become a shining example of excellence in the British business landscape. With a relentless focus on innovation, customer satisfaction and sustainability, Osprey has firmly established itself as a leader in the electric vehicle (EV) charging industry.
One of Osprey's most notable achievements in 2023 has been its rapid growth, expanding from 400 chargers to over 1,000 fast and ultra-fast charging point installations across the UK, making it the third largest fast charging network. largest in the UK. This substantial increase in infrastructure underscores Osprey's dedication to meeting the growing demand for electric vehicle charging solutions across the country.
Additionally, Osprey has made significant progress in environmental sustainability, saving more than 28 million kg of CO.2emissions through its network. By sourcing energy from 100 percent renewable resources, Osprey is playing a crucial role in reducing carbon emissions and promoting a cleaner, greener future.
Over the last 12 months, Osprey Charging Network has launched flagship centers in key locations across the UK, including Devon, Cumbria, Essex, Dunbartonshire, Carmarthenshire and Nottinghamshire. These strategically located centers not only meet the growing demand for electric vehicle charging infrastructure, but also serve as essential charging hubs for drivers traversing these regions. By strategically selecting these locations, Osprey aims to offer convenient and accessible charging solutions to a wider audience, further cementing its position as a leading provider of electric vehicle charging services in the UK.
In a landmark development in 2023, Osprey will open the South West's largest fast charging centre, a bespoke charging site exclusively for electric vehicles along the A38 Devon Expressway, designed to meet the specific needs of electric vehicle owners. . This award-winning location not only demonstrates Osprey's forward-thinking approach to the design and aesthetics of its charging centers, but also demonstrates a strong commitment to user experience, with all bays being 100 percent fully accessible. of users, even those who tow caravans and trailers.
Osprey's commitment to technological innovation is exemplified by the development of its patented management system, Osprey Iris. This cutting-edge platform enables seamless integration with new hardware, including 300 kW load-balancing satellite chargers, which provide real-time monitoring for maintenance teams and ensure uninterrupted charging experiences for drivers. As a result, Osprey has maintained an impressive network uptime of more than 99 percent, ensuring drivers have reliable access to charging facilities whenever they need them and affirming Osprey's position as a front-runner. of customers between charging networks.
This dedication to customer satisfaction has been recognized by drivers, with the company earning the prestigious Driver Recommended Network badge for Customer Satisfaction for the fourth consecutive year. This award is given as a result of an annual survey of electric vehicle drivers and reflects Osprey's unwavering focus on providing exceptional service and ensuring the highest level of satisfaction among its customers.
Additionally, Osprey's focus on improving public charging access for driver groups, such as fleets, highlights its dedication to inclusivity and accessibility. With fleet drivers representing nearly 50 percent of all new car registrations, Osprey's comprehensive payment and roaming options meet the diverse needs of fleet operators, further cementing its position as the preferred choice for fleet operators. electric vehicle charging solutions.
As pioneers in safety and accessibility, Osprey was the first CPO to sign up to ChargeSafe, an independent audit body committed to safe and accessible charging, and the first to actively support the first BSI standards for accessible electric vehicle charging (PAS1899). . Osprey is the only network to have publicly released the results of a full network review for compliance with the new standards and has committed to bringing all new sites into compliance. In addition to expanding its infrastructure, Osprey has upgraded more than 50 legacy sites to meet best practice standards and customer demand. By improving accessibility, security features and adding additional charging points, Osprey ensures its network stays ahead of industry standards.
As a testament to its outstanding achievements, Osprey was awarded Best Electric Vehicle Charging Network at the Transport and Energy Awards, followed by a quadruple win at the Electric Vehicle Innovation and Excellence (EVIE) Awards, including the Charging Point Network of the Year and Private Sector Infrastructure. Strategy of the year.
As Osprey continues to lead the charge in the electric vehicle charging industry, the company remains committed to providing safe, reliable and accessible charging solutions for all. With its track record of success and dedication to excellence, Osprey Charging Network stands out as a shining example of the best in British business. Drivers can expect even more accessible, reliable and sustainable electric vehicle charging solutions in the coming years.
To learn more about Osprey Charging Network's innovative electric vehicle charging solutions, visit ospreycharging.es.
