Air India CEO says the carrier embraces 'new standard' after a mortal shock


An Air India Boeing 787-8 Dreamliner.

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Long Beach, California. The Air India CEO, Campbell Wilson, said the carrier has adopted a “new normality” and an intensive security approach after the accident of one of its planes in June, the most fatal aviation disaster in a decade.

All but one of the 242 people aboard Air India Flight 171 on June 12 were killed when the Boeing Dreamliner, destined for London, crashed seconds after the take -off of Ahmedabad in western India. Other 19 people were killed on the ground.

A preliminary report published in July showed confusion in the cabin when fuel cutting switches were turned. The voice recording of the cabin captured a pilot asking the other why he cut the fuel and the other responding that he did not.

“The research is still ongoing, so I cannot comment too much freely, but this has been an absolutely devastating event for the people involved, for families, for the company, for the staff, and our approach in the last two months has been a lot to support them in all possible senses,” Wilson said at the conference and exhibition of the Airline passenger experience association in Long Beach, California, California, Tuesday.

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“We continue to work with the regulator on the investigation and resenting that whatver learnings eat advoc From that research are put into play. For the moment We've Taken A signanta Safety Pause to Reure All of Our Practices and procedures are Fully Embedded, and People Are Fully Embracing a New Normal of Even Extra Focus on Safety, and the Focus Continue to Be on The Affected People, “he said.

Air India had been in the midst of a massive modernization effort to compete better with other carriers and win new customers in the Indian rapid growth aviation market at the time of the accident. The update began after Tata Group privatized the 93 -year -old carrier of the government three years ago.

This renewal continues with new cabins and better technology, said Wilson, a veteran of the airline who previously worked as CEO of Scoot, the low cost of low cost of Singapore Airlines. The carrier has made orders for about 570 airplanes.

“Once Air India was privatized [we] It could adopt more normal practices in the private sector, could make long -term decisions, have capital to invest, “he said.

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